The Desktop and Mobility Support role involves providing remote desktop level L2 troubleshooting of end user issues, solving technical issues related to various operating systems and software components, and managing security compliance health status of end user workstations. This position requires a hands-on approach to diagnosing, troubleshooting, and resolving software, hardware, and peripheral incidents, as well as deploying device drivers and Windows patch updates.

Desktop and Mobility Support

The Help Desk Support role at Insight Global involves validating employee requests for password resets, providing password reset support via phone or chat, and ensuring compliance with service level agreements. The role progresses to traditional help desk support, including high call volume ticket resolution as a level one analyst. Responsibilities include managing individual performance based on key metrics, maintaining communications with callers, and contributing to the knowledge base.

Remote Help Desk

Help Desk Support

American Systems is seeking a highly motivated Help Desk Technician with 4 years of experience and DHS Clearance to provide remote support for customers including the DoD and Federal Government. The role involves performing Tier 1 troubleshooting under the supervision of the Service Desk Manager, providing basic computer help desk support, and troubleshooting user problems. This is a remote/telecommute position supporting first shift hours in California.

Help Desk Technician - DHS Clearance - (24347)

Help Desk Technician

The Support Desk Quality Assurance Lead at a top fashion company is responsible for ensuring high standards of service and efficiency within the support desk operations. This role involves reviewing and analyzing customer feedback, tracking and trending support interactions, and addressing issues to enhance overall service quality. The Lead will use critical thinking skills to work in partnership with leadership to establish effective processes, solve complex problems, and work flexibly to meet the needs of the business.

Support Desk Lead

The Service Desk Technician at Sigma Information Group provides first-line support for client requests, including password resets, email access issues, and troubleshooting of Microsoft Office applications and device problems. This role involves working remotely with clients in Texas to resolve Tier 1 issues and requires strong communication skills, the ability to troubleshoot effectively, and a high level of organization.

Service Desk Technician (Remote - Texas Only)

Service Desk Technician

The Service Desk Technician is responsible for answering customer calls, chats, and user submitted tickets, documenting each interaction in the ticketing system, and using the information gathered to diagnose issues and resolve or route them according to procedures. This role supports a wide range of software, hardware, and network connectivity issues.

service desk technician

Enterprise Horizon Consulting Group is seeking a Mid-Level Computer User Support Specialist to support a DoD project. This remote position involves providing Tier 1 and 2 help desk support, assisting non-IT users with applications. Occasional travel to attend customer meetings in Kittery, ME or Mechanicsburg, PA may be required. The role is contingent upon contract award.

Mid Computer User Support (Help Desk) Specialist

Mid Computer User Support Specialist

Insight Global is seeking a remote Helpdesk Support Technician for a healthcare client to provide tier 1 and tier 2 remote support to internal employees. The role involves troubleshooting Macs, working with SSO integrations, and supporting Google Suite. The ideal candidate will be based in Mountain Time and available from 9am-5pm MT, Monday to Friday.

Helpdesk Support Tech

Helpdesk Support Technician

Insight Global is seeking a Lead Help Desk Technician to lead a team of tier 1 and tier 2 help desk technicians in the St. Louis, MO area. The role involves remote troubleshooting in a Windows environment, acting as an escalation point for junior technicians, and setting KPIs and goals for the team. The individual will use a ticketing system daily and support a virtual environment.

Lead Help Desk Technician

Lumen is seeking upbeat, contact center representatives to assist current voice and high-speed internet customers with service-related issues including hardware and software configurations. This is a full-time, work-from-home position with inbound technical support responsibilities, no sales requirements, and a comprehensive training program. The role involves working with customers to identify service needs, offering solutions, and providing world-class customer service.

Technical Support Representative

We are seeking a Service Desk to join our team in the manufacturing industry. This role involves providing technical support and assistance to customers, resolving their issues, and maintaining an efficient system of operation. It offers a contract to hire opportunity, is 100% remote, and requires availability for specific hours. This position is local to Minnesota and offers a chance for long-term employment.

Service Desk

Robert Half is seeking a Technical Customer Support professional to join their team remotely. The role involves providing technical assistance to clients, processing customer applications, and maintaining accurate customer records. This long-term contract position offers a unique opportunity to engage with customers, handle their technical issues, and manage customer interactions efficiently.

Technical Customer Support

ABCO Maintenance is seeking Administrative Support Professionals for a 100% remote position. This role is crucial for smooth business operations, offering a variety of responsibilities including vendor management, purchasing, parts tracking, and supporting administrative functions. The position is immediate and offers weekly compensation, benefits, 401K, and vacation/sick time.

Administrative Support Professional

The IT Support Technician at University of Utah Health will provide remote IT services for patients and staff, focusing on network communications, systems administration, or systems development. This role involves troubleshooting, resolving technical problems, and documenting issues to ensure timely resolution. The position is designed for current University of Utah students and requires flexible work ethics, excellent customer service, and the ability to work well in a team environment.

IT Support Technician - IT Service Desk

IT Support Technician

GovCIO is seeking a Service Desk Administrator to provide user support and customer service on government customer computer applications and platforms. This fully remote position involves troubleshooting problems, advising on appropriate actions, and handling user issues and requests. The role requires a high school diploma with 5+ years of technical support experience, including Microsoft Windows 10/11 and Office suite, and 3+ years of experience with ServiceNow.

Service Desk Administrator (Journeyman)

Service Desk Administrator

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